About the role: 

We are currently looking for an IT Operation & Maintenance Engineer to join our team based in BYD Europe Office, Hoofddorp, Netherlands. The role is responsible for the implementation and maintenance of the IT infrastructure of the BYD Europe business and providing and maintaining system support services & administration for the groups computer infrastructure and various software & systems.
 

Main responsibilities:

• Cooperating with the HQ IT team to carry out the planning, implementation, upgrading, optimization and transformation of the IT network/server/infrastructure/security.
• Efficiently and effectively responding to requests for IT support and providing solutions by cooperating with the HQ IT team.
• Serving as the first point of contact for IT support within the organization.
• Diagnose and troubleshoot system and network problems, software faults or hardware complications, including but not limit to routers, switches, firewalls, etc.
• Respond to technical support calls from other staff members or clients and communicate how to resolve hardware and software issues.
• Install and configure computer hardware, software, networks and applications.
• Continuously monitor and maintain systems and networks, promptly detect and resolve network failures
• Support the roll-out of new applications.
• Preparing computers/laptops and other IT equipment for employees, and managing computers and other IT office equipment.
• Management of the IT inventory, including hardware items as well as software licenses and warranties.
• Keep a record of issues, maintain user guides and with solutions, to refer back to in future instances.
• Other related activities and contingent assignments.
  
  

Qualification and requirements:

• Bachelor`s degree in Computer Science or IT-related majors.
• Preferably 2~3years of IT/network-related work experience.
• Fluent English language skills.
  
• Excellent communication and organization skills.
• Independent problem-solving and decision-making skills, able to quickly locate and solve network problems
• Familiar with TCP/IP, OSPF, BGP, protocols, routing and switching technologies, and VPN technology
• Priority will be given to those with overseas network operation and maintenance experience, with certifications such as CCIE, HCIE, H3CIE, CISP, CISSP, PMP, Cisco CCNA, Comptia A++ or ITIL certifications.

We offer:

• Performance and experience-based competitive remuneration, pension plan.
• 25 holidays + option to purchase 5 extra holidays.
• Commuting allowance.
• Department & company-wide teambuilding events.
• An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.
  
  

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏