About the role:

About the role The Spare Parts Specialist Business Cars is responsible for providing adequate service to our customers and Service Providers in order to maximize customer satisfaction. This includes ensuring best-in-class availability of parts for the European Market whilst managing inventory levels and stock turnover.

As Parts Specialist your responsibilities include:

• Maintain daily contact with Dealers and Service providers.
• Support dealers and service providers by providing information regarding spare
• parts specifications, availability and lead times.
• Manage pricing.
• Maintain and improve the spare parts catalogues.
• Maintain contact with European suppliers.
• Maintain spare parts stock level to meet customer requirements and service level.
• Process spare parts orders in the online parts ordering system.
• Coordinate upgrading projects between BYD A/S China and Europe.

Your profile:

• Bachelor's degree or higher.
• Working and thinking level, acquired by education or work experience.
• At least 3 years of working experience in a technical support, administration or logistics environment.
• Italian & English language. Chinese language skills are considered a plus.
• A strong customer service & business focus.
• Problem-solving skills especially in supply chain related challenges.
• Systems skills: Advanced Excel knowledge. ERP, CRM, MS Office, logistics process management and project management experience.
• Ability to work under pressure and meet deadlines in a dynamic environment.
• Strong communication and analytical thinking skills.

We offer:

• Performance and experience-based competitive remuneration.
  
• Health Insurance (Metasalute) and Meal Vouchers.
  
• Department & company wide teambuilding events.
  
• An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy.

About BYD Group

Established in February 1995, BYD Group is a leading multi-sector high-tech company focused on the innovation and development in automobile, rail transit, renewable energy, and electronics.

Committed to fulfilling a better life through technological innovations, BYD Group leverages a powerful network of over 40 subsidiaries and 700,000 employees worldwide in over 400 cities of 79 countries, actively drive the implementation of comprehensive zero-emission and emission reduction solutions. In 2023, BYD Auto sold 3.02 million NEV (BEV+PHEV) globally, maintaining its position as the world leader in NEV sales. In January 2024, BYD became the Official Partner of UEFAEURO 2024，providing green mobility services for the championship.

BYD shoulders the responsibilities and duties of the era, firmly embraces the tides of automobile electrification and intelligence, and establishes itself as the leader of new energy vehicles in China and the world, as to pave a road of green innovation and development.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏