PL - Aftersales Training Specialist
About BYD
Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.
BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.
BYD Europe BV located in Hoofddorp, Netherlands. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.
We are looking for a dynamic and experienced Training Specialist to drive the learning and performance culture across our service network in Poland. This role will play a key part in building the competencies of our service shops teams ensuring consistent brand experience and operational excellence.
Key Responsibilities:
- Conduct training needs assessments and identify skills or knowledge gaps.
- Design, develop, and update training materials, manuals, and e-learning modules including but not limited to company, cross-culture communication, product, process, leadership, etc.
- Deliver engaging in-person and virtual training sessions.
- Evaluate the effectiveness of training programs through assessments and feedback.
- Maintain training records and track employee participation.
- Conduct onboarding training and continuous learning initiatives.
- Establish a comprehensive internal and external training system to foster a company culture of learning and development.
Skills, Qualifications, and Experience Required:
- Bachelor’s degree in Human Resources, Education, Psychology, or a related field.
- Minimum 3 years of experience in training, L&D, or instructional design ideally within the automotive industry.
- Strong presentation and facilitation skills.
- Proficiency in MS Office and Learning Management Systems (LMS).
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects and deadlines.
- Knowledge of adult learning principles and modern training techniques.
- Fluent in Polish and English (both written and spoken).
- Department
- Aftersales PC
- Role
- Training Executive
- Locations
- Warsaw
Warsaw
About BYD Europe
As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.