General Assistant-Aftersales Service Center
Employment Type: Full-time
Location: Hoofddorp, Netherlands
About the Role
We’re looking for a proactive General Assistant (GA) to join our European Passenger Car Aftersales Service Center – a key hub supporting our aftersales operations across Europe. You’ll provide comprehensive administrative, coordination, and support services to the team, working in a dynamic, multicultural environment with opportunities to collaborate across technical, parts, training, and commercial teams.
What You’ll Do
Manage daily office operations for two Dutch offices (Hoofddorp & Schiedam), including supplies, asset management, and vendor coordination.
Coordinate travel arrangements for the Aftersales Director and team, ensuring compliance and smooth execution.
Support cross-departmental projects, field visit planning, and internal communication.
Organize employee onboarding, team events, and support expatriate settling-in needs.
Assist with recruitment logistics, document management, and external visitor reception.
Qualification and requirements:
Bachelor’s degree or above, with 1–2 years of administrative/coordination experience (automotive or multinational background a plus).
Fluent in English and Chinese; Dutch is highly preferred (additional languages are a bonus).
Proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Teams) and strong organizational/time-management skills.
Proactive, detail-oriented, and able to thrive in a fast-paced, multi-tasking environment.
Strong communication skills and a service-minded approach, with strict confidentiality.
Why Join Us:
Be part of a global leading new energy vehicle brand, shaping our European aftersales system.
International work environment with clear career development paths.
Gain diverse experience through regional projects, cross-border collaboration, and event organization.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏
- Department
- Aftersales PC
- Locations
- Hoofddorp
Hoofddorp
About BYD Europe
As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.