Responsibilities:

1. Provide regional technical support in Europe, responding quickly with technical solutions through service portals, remote diagnostics, and onsite support.
2. Conduct regular regional visits, organize meetings, workshops, and other activities with regional partners and headquarters to continuously improve regional technical capabilities.
3. Organize and deliver onsite technical training for new product launches, level training programs, and on-the-job training programs in collaboration with relevant stakeholders.
4. Collect and report information on typical fault trends, latest and critical faults, and promote prompt resolution of quality issues.
5. Develop and release technical notices and typical technical repair case studies.
6. Manage regional special events, providing timely onsite support with quick solutions, technical research, and analysis as per stakeholder instructions.
7. Respond promptly to special event management requirements.
8. Perform other duties as assigned by the line manager.

Requirements:

1. Bachelor's degree or higher, with at least 2 years of relevant experience.
2. Fluency in both Turkish and English. Chinese is a plus.
3. Strong cross-cultural communication skills and cross-functional coordination abilities.
4. Ability to work under pressure and meet strict deadlines in a dynamic environment.
5. New Energy Vehicle (NEV) technical background is preferred.
6. Willingness to travel frequently within Europe and occasionally to China.

We offer:

• Job in a fast-growing company and industry which represents sustainable technology;
• Performance and experience-based competitive remuneration;
• Team building events and employee learning opportunities.

Please note that position is open for candidates eligible to work in Turkey.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏