About the role:

About the role The Spare Parts Specialist Passenger Cars is responsible for providing adequate service to our customers and Service Providers in order to maximize customer satisfaction. This includes ensuring best-in-class availability of parts for the European Market whilst managing inventory levels and stock turnover.

As  Parts Specialist your responsibilities include:

• Maintain daily contact with Dealers and Service providers. 
• Support dealers and service providers by providing information regarding spare parts specifications, availability and lead times. 
• Manage pricing. 
• Maintain and improve the spare parts catalogues.
• Maintain contact with European suppliers. 
• Maintain spare parts stock level to meet customer requirements and service level.
• Process spare parts orders in the online parts ordering system. 
• Coordinate upgrading projects between BYD A/S China and Europe.
  
  
  

Your profile:

• Bachelor's degree or higher.
• Working and thinking level, acquired by education or work experience.
• At least 3 years of working experience in a technical support, administration or logistics environment.
• Italian & English language. Chinese language skills are considered a plus. 
• A strong customer service & business focus. 
• Problem-solving skills especially in supply chain related challenges. 
• Systems skills: Advanced Excel knowledge. ERP, CRM, MS Office, logistics process management and project management experience. 
• Ability to work under pressure and meet deadlines in a dynamic environment. 
• Strong communication and analytical thinking skills.
  

We offer:

• Job in a fast-developing company which embodies sustainable and forward-thinking technology. 
• Performance and experience based competitive remuneration. 
• Commuting allowance when working from the Office. 
• Team building events and employee learning opportunities.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏