Job Summary:

BYD is the world’s leading manufacturer of New Energy Vehicles and is delivering record-breaking growth in the UK market. We’ve built the most dynamic and engaged retailer network in Europe, and 2025 will be a landmark year as we continue our sales and market share growth. BYD is already overtaking a number of well-established players in the UK – and that’s before we’ve reached our full network size or introduced our complete product line-up.

To support this growth, we are hiring a Network Operations Specialist to join the UK Network team. This role will take the lead on commercial onboarding and operational coordination of all new and existing retailers.

Role Overview:

The Network Operations Specialist will be responsible for the project management of all commercial aspects of new site onboarding. Acting as the central point of coordination, this role ensures all onboarding milestones, documentation, and cross-functional inputs are delivered to plan. The role also tracks the live network, ensuring our site database is always up to date and supports improvements to store operations and the new CI rollout.

Responsibilities and Duties:

• Project manage the commercial onboarding process for new retail partners, from agreement to launch.
• Coordinate cross-functional inputs with sales, aftersales, training, finance, IT, marketing, and any external third parties.
• Maintain and manage the internal retailer onboarding tracker, ensuring all documentation, approvals, and stage gates are completed on time.
• Support the submission and sign-off process for new store proposals, working with internal stakeholders and global HQ.
• Track and update the status of all open sites, pipeline locations, and CI upgrades across the UK network.
• Support monitoring of CI compliance, including follow-up on required improvements.
• Produce regular reports and updates for internal teams and senior management on network status and onboarding progress.

Qualifications:

• Minimum 5 years’ experience in a project coordination, operations, or automotive network support role.
• Highly organised, with excellent attention to detail and the ability to manage multiple projects simultaneously.
• Strong communication and coordination skills, able to work cross-functionally.
• Comfortable working in a dynamic, fast-paced environment with shifting priorities.
• Automotive industry experience essential.
• Willingness to travel occasionally across the UK.

We offer:

• Performance and experience-based competitive remuneration;
• Scottish Widow workplace pension;
• Travel Allowance 
• 25 days paid holidays + public holidays;
• On-site free parking;
• Department & company-wide teambuilding events;
• An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create a positive impact by joining a diverse and dynamic team 🌏

Location: United Kingdom - London, Uxbridge - UB8
Type of Employment: Full-time