Rental Specialist
Who we are
BYD Group is a leading high-tech multinational, based in Shenzhen, China. Operating across four core industries — IT, automotive, new energy, and rail transit — BYD employs over 300,000 people worldwide.
At BYD Iberia, we are redefining the future of mobility. As part of the world’s leading New Energy Vehicle company, we are committed to building a sustainable, zero-emission future where technology and nature coexist in harmony.
Your Mission
As an Administrative Coordinator – RAC (Rent a Car) at BYD Iberia, you will act as the key liaison between our Rent a Car clients and internal departments. You will ensure smooth administrative coordination, efficient process management, and seamless communication across teams such as Finance, Procurement, After Sales, and Legal.
Your role is essential in guaranteeing the proper execution of commercial agreements, accurate tracking of sales planning, and maintaining the highest service standards for our RAC partners.
What You’ll Be Doing
Client Coordination & Administrative Management
- Act as the primary contact point for RAC (Rent a Car) clients, ensuring efficient and timely administrative coordination.
- Prepare, review, and process documentation related to client contracts, orders, and vehicle deliveries.
- Maintain and update client records, agreements, and reports in internal systems.
Internal Cross-Departmental Coordination
- Liaise with legal, finance, procurement, after Sales teams to align internal processes and ensure compliance with company policies.
- Support the preparation and follow-up of sales and delivery plans, ensuring accurate data and timely execution.
Operational & Logistical Support
- Provide administrative and operational support related to vehicle allocation, logistics, and documentation flow.
- Monitor internal tools and systems to ensure data accuracy and process traceability.
- Assist in the resolution of administrative or operational issues raised by clients or internal stakeholders.
Reporting & Process Optimization
- Support the preparation of performance and planning reports for management and RAC partners.
- Contribute to the improvement of internal administrative processes to enhance efficiency and client satisfaction.
What You Bring
- Education: Degree in Law or Business administration.
- Experience: 3–5 years in a similar administrative or coordination role, ideally within the automotive or Rent a Car sector.
- Languages: Advanced English (B2–C1 level).
- Skills:
- Strong attention to detail and accuracy.
- Excellent organizational and communication skills.
- Ability to manage multiple tasks and coordinate cross-functional processes.
- Proficiency in Microsoft Office and internal business tools.
- High level of commitment, autonomy, and problem-solving attitude.
Why Join Us
- Be part of a fast-growing, innovative global automotive company.
- Work closely with top leadership, influencing strategic projects and initiatives.
- Collaborate in a dynamic, multicultural environment that values proactivity, creativity, and excellence.
- Opportunity to develop professionally and grow within a leading organization in the electric mobility sector.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏
- Locations
- Madrid
Madrid
About BYD Europe
As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.