IT Maintenance Engineer
About BYD
Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.
BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.
Job Responsibilities
Identify and analyze business requirements, prepare requirement documentation, and coordinate requirement review processes.
Validate and confirm product solutions to ensure alignment with business needs.
Conduct User Acceptance Testing (UAT) to ensure system functionality meets requirements.
Develop system operation manuals and user training materials.
Deliver training sessions on system functionalities and usage to end users.
Lead IT-related planning initiatives within the assigned business domain.
Manage system maintenance and ensure continuous system performance and stability.
Oversee and support key system modules, including:
CRM
BGPC
Digital Marketing Platform
Dealer API Sales Core System
Job Qualifications
Stay up to date with business developments, with a strong understanding of business processes, operational pain points, and stakeholder needs within the assigned area.
Excellent communication and documentation skills, with the ability to clearly structure and articulate requirements in written form, and effectively communicate them to product managers and development teams.
Strong analytical and judgment skills, capable of evaluating whether product solutions meet business requirements, are complete, and align with day-to-day operations.
Highly responsible, detail-oriented, and capable of managing the full lifecycle of requirements, driving cross-functional collaboration to ensure successful delivery.
Proven experience with enterprise systems such as CRM, WMS, SAP, or similar platforms; experience in the automotive industry is a plus.
Proficiency in English and the local language as working languages; Chinese is mandatory.
What We Offer
Competitive compensation based on experience and performance.
Health insurance (Metasalute) and meal vouchers.
Company-wide and department teambuilding events.
The opportunity to contribute to Europe’s transition to zero-emission transportation and the decarbonization of the economy.
Our Purpose
We are building a zero-emission future that reconnects humanity with nature and a world of clean air. Join a diverse and dynamic team that strives to make a positive impact on the environment and society. 🌍
- Department
- IT
- Role
- IT Maintenance Engineer
- Locations
- Milan
Milan
About BYD Europe
As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.