Service Parts Planning & Digitalization Specialist
About BYD
BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 600,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.
BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.
About the Job:
As a Service Parts Planning & Digitalization Specialist, you will play a key role in building and improving BYD Europe’s aftermarket spare parts planning capabilities.
In this role, you will focus on designing and implementing data-driven planning approaches to improve demand forecasting, inventory management, and warehouse network efficiency across Europe.
You will work at the intersection of business and technology — translating supply chain challenges into structured planning logic, data models, and system solutions. This includes leveraging digital tools and AI-driven approaches to enhance planning accuracy and operational efficiency.
This is not a pure IT or system support role. It requires strong involvement in designing and optimizing planning logic and driving digitalization in supply chain operations.
Main responsibilities:
· Spare Parts Planning & Optimization: Design and continuously improve spare parts planning logic, including demand forecasting, safety stock strategies, and replenishment rules, adapting to a growing and evolving European aftersales network.
· Data-Driven Planning & Analytics: Analyze operational and historical data to identify improvement opportunities in forecast accuracy, inventory levels, and service performance. Build analytical models or tools to support decision-making.
· Digitalization & System Implementation: Translate planning requirements into system or tool solutions (e.g., SAP, WMS, OMS, or other planning tools), and support the implementation of planning-related functionalities.
· AI & Advanced Analytics Application: Explore and apply AI/ML or advanced analytics methods in supply chain scenarios (e.g., demand forecasting, anomaly detection, inventory optimization).
· Process Building & Continuous Improvement: Support the development of standardized planning processes from early-stage setup to scalable operations. Continuously refine planning logic based on business growth and data insights.
· Cross-functional Collaboration: Work closely with aftersales, logistics, IT, and HQ teams to align planning strategies, system capabilities, and operational execution.
Qualification and requirements:
· 3–6 years of experience in supply chain planning, inventory management, or supply chain analytics. Experience in spare parts or aftersales is a plus, but not mandatory.
· Strong understanding of planning concepts such as demand forecasting, safety stock, and replenishment logic.
· Educational background in Supply Chain, Industrial Engineering, Mathematics, Data Science, or related fields.
· Hands-on experience with data analysis tools (e.g., Python, SQL, Excel). Experience with data modelling or optimization is highly preferred.
· Familiarity with ERP or planning systems (e.g., SAP, IBP, APO, or similar) is a plus.
· Experience or strong interest in applying AI/ML in supply chain scenarios (e.g., forecasting, optimization) is preferred.
· Strong problem-solving skills, with the ability to structure ambiguous business problems and translate them into analytical or system solutions.
· Good communication skills, able to work across business and technical teams in an international environment.
We offer:
· Performance and experience-based competitive remuneration, pension plan.
· 25 holidays + option to purchase 5 extra holidays.
· Commuting allowance.
· Department & company-wide teambuilding events.
· An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.
- Locations
- Hoofddorp
Hoofddorp
About BYD Europe
As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.